Cancellation Policy

28-Day Focus Programme Booking, Participation & Privacy Policy 1. Programme Overview The 28-Day Focus Programme is a guided online experience delivered via a private WhatsApp group. It includes daily prompts, reflections, practices, and group engagement designed to support focus, self-awareness, and personal growth. By booking this programme, you agree to the terms outlined below. 2. Booking & Access • Full payment is required at the time of booking to secure your place. • Once booked, you will be added to the private WhatsApp group prior to the programme start date. • Access to the WhatsApp group is for the duration of the programme only. 3. No Refund Policy Due to the digital nature of this programme and the immediate access to materials, all bookings are non-refundable and non-transferable. This includes (but is not limited to): • Change of mind • Scheduling conflicts • Inability to participate fully or attend daily activities • Early withdrawal from the programme Please ensure this programme is suitable for you before booking. 4. Participation & Conduct This programme is built on mutual respect, confidentiality, and supportive community. By joining the WhatsApp group, you agree to: • Communicate respectfully and kindly with all participants and the facilitator • Refrain from judgmental, offensive, aggressive, or discriminatory language • Avoid unsolicited advice, coaching, or promotion of services • Respect differing experiences, beliefs, and personal boundaries Any behaviour deemed disruptive, unsafe, or misaligned with the container may result in removal from the group without refund, at the facilitator’s discretion. 5. Privacy & Confidentiality Your privacy is deeply respected. • The WhatsApp group is private and accessible only to registered participants. • What is shared within the group must remain confidential. • Screenshots, recordings, copying, or sharing of messages, voice notes, or participant content outside the group is strictly prohibited. • Participant phone numbers will be visible to other group members as part of WhatsApp’s functionality — by joining, you consent to this. The facilitator will never share your personal details outside the programme. 6. Personal Responsibility & Disclaimer This programme is intended for personal development and self-reflection purposes only. • It does not replace medical, psychological, legal, or professional advice. • You are responsible for your own wellbeing and for participating at a pace that feels

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